Ordering from us is easy - simply give us a call, send us an email or WhatsApp message, and we'll take it from there. We'll discuss your event's needs and budget to create a design that perfectly captures the essence of the occasion. Plus, we'll email over a detailed invoice outlining the terms and conditions of your order. We believe in transparency and making the ordering process as seamless as possible.

Our delivery service is available to customers within a 50 mile radius of Welwyn Garden City. We will personally deliver your order to your doorstep, ensuring a secure and efficient service. Delivery costs are determined by the distance from us, ranging from £5 to £100. Collection: We are a short walk from Welwyn Garden City town centre. Should you be arriving by car there is street parking for collection only. It is a permit parking area so waiting is not advised. You can choose your delivery / collection date and either a morning, afternoon or evening slot subject to availability. Our morning slot is between 9am and 1pm Our afternoon slot is between 1pm and 5pm Our evening slot is between 5pm and 9pm However if you require a more specific time slot this may also be arranged.

Collection is available depending on your order. We are a short walk from Welwyn Garden City town centre. Should you be arriving by car there is street parking for collection only. It is a permit parking area so waiting is not advised. You can choose your delivery / collection date and either a morning, afternoon or evening slot subject to availability. Our morning slot is between 9am and 1pm Our afternoon slot is between 1pm and 5pm Our evening slot is between 5pm and 9pm However if you require a more specific time slot this may also be arranged.

Yes of course! Creating installs for your event is what we love to do! We install at all venues within a 50 mile radius of Welwyn Garden City. Delivery costs are determined by the distance from us, ranging from £5 to £100.

Yes! All balloons come weighted ready for placement, unless they are ceiling scatter balloons.

At our Shell Belles Balloons, we only use the best brands for our latex balloons, including Sempertex, Kalisan, and Qualatex. Our balloons are treated with high float, which allows them to last up to 25 times longer than an untreated balloon. With a wide range of colors available, and our ability to create custom colours you can choose the perfect shade to match your event's theme and create a memorable atmosphere. Trust us to provide high-quality balloons that will make your event stand out. Colours can be seen on the Latex Colour Chart page of the website

At our Shell Belles Balloons, we only use the best brands for our latex balloons, including Sempertex, Kalisan, and Qualatex. Our balloons are treated with high float, which allows them to last up to 25 times longer than an untreated balloon. With a wide range of colors available, and our ability to create custom colours you can choose the perfect shade to match your event's theme and create a memorable atmosphere. Trust us to provide high-quality balloons that will make your event stand out. Colours can be seen on the Foil Colour Chart page of the website

Our premium balloons are not just a burst of joy but they’re designed to stay afloat and fabulous for up to FIVE incredible days! Here's how you keep the party popping with our balloons: 1️⃣ Room Temp Rules: Keep them cozy at room temperature for maximum longevity. 2️⃣ Un-bagging: It's your choice! Our balloons feel snug inside or outside their delivery bag until you need to display them. But ensure to give them a little wellness check upon arrival. 3️⃣ Not for Play: While our balloons love to be the life of the party, remember they're designed for display, so let's keep the playtime gentle to ensure they stay looking their best! Watch out! Ribbons may tangle while they travel to you. If they do, don't worry – a quick untwist, and they're ready to be the stars of your party once again! Please keep in mind, we're unable to provide refunds for ribbon tangles.

Yes, you can recycle your balloons instead of throwing them away. At Shell Belles Balloons, we encourage our customers to be eco-friendly and conscious of their waste output. Instead of discarding your balloons at the end of an event, consider giving them a new lease of life. Here are some ideas for ways you can re-purpose foil / mylar balloons; Reuse After your event, gently deflate the foil balloons by inserting a straw into the valve and press out the air. Then carefully fold the balloon and store it in a cool, dry place. When you're ready to reuse it, simply blow it back up with air or helium and it's good to go! However, it's important to note that foil balloons do have a limited lifespan and should only be reused a few times before needing to be disposed of properly. Gift Wrap Sticking with the party theme, why not reuse your helium balloons as funky gift wrap? Balloons are manufactured in appealing colours that lend themselves perfectly to wrapping children’s gifts. Alternatively, turn the balloon inside out and use the silver side for a classier parcel suitable for anyone. Instead of using the balloon foil as gift wrap, you could use it as tissue paper inside a gift bag. Use foil balloons to create a foil blanket A foil blanket is handy to keep in your first aid box for emergencies where your body temperature needs to be regulated. To make a foil blanket, deflate your balloons and flatten them. Balloons vary in shape, so cut them into uniform squares of the same size. Store the squares under a book to keep them flat while you work. Next, grab two large pieces of scrap cloth. Place one on your workstation and the other between the two squares of foil you wish to bond and your iron. Apply heat to the silver side of the foil until the squares have bonded, then repeat until you have a blanket of your desired size. Shop-bought foil blankets usually measure 130cm x 210cm, so you could aim for that size or personalise it to your family. Use foil balloons for craft projects Crafting is fun for children and adults alike. With their attractive shine and lightweight nature, foil balloons make an ideal addition to a wide range of craft projects — from scrapbooking to greeting cards. Cut the balloon into the required shape, stick it down with craft glue, and admire the shimmer. If you do choose to recycle them, there are various options depending on the kind of balloon; Foil / Mylar Balloons These are made with a plastic/nylon synthetic material that is recyclable but does not biodegrade. To ensure these balloons do not end up in the landfill. We encourage our customers to recycle them, you can make use of the the Terracyclye Free Recycling Programme Latex Balloons These balloons are made from 100% natural latex, harvested directly from rubber trees without causing them any harm. Amazingly, rubber trees can produce this planet-friendly material for up to 40 years! And did you know these trees actually help to reduce global warming by absorbing carbon dioxide? Now that's a breath of fresh air for us all! Not only do latex balloons decompose as fast as an oak leaf in your garden, their production even discourages deforestation, leaving our beloved trees intact. On top of this, our suppliers plant thousands of new trees every year just for latex production. At Shell Belles Balloons, we choose quality over quantity. We advise cutting up your latex balloons into smaller pieces and dispose of them in your household waste where they will decompose in landfill. By reusing and recycling your balloons, you’ll be able to reduce waste and contribute to a sustainable future. Please 'Don't Let Go'' of your balloons for them to litter the environment

GENERAL (a) The contract is for the hire and /or sale of equipment detailed on the contract. The parties to the contract are: (i) The Client, as an individual or an organisation whose official representative will be the signatory of the contract. (ii) Shell Belles Balloons. Premises at 117 The Vineyard, Welwyn Garden City, Hertfordshire, AL8 7PX. No changes or additions shall be effective. Any condition not enforced or deemed invalid will not affect other condition. (b) All equipment hired remains the property of Shell Belles Balloons at all times. Purchased equipment remains the property of Shell Belles Balloons until full payment is received by Shell Belles Balloons. (c) Where The Client is in breach or subject to insolvency or liquidation proceedings, Shell Belles Balloons may terminate the contract and collect equipment without affecting any rights to recover monies owing or breach of contract damages. (d) Making payment to Shell Belles Balloons implies that you have accepted our Terms & Conditions. CHARGES (a) Hire charges will be for periods of 1 days (24 hours) or one week (7 days) or multiples, including Bank Holidays, as detailed on the hire contract. (b) Delivery and collection will be charged at current Shell Belles Balloons rates. Failed delivery and collection attempts will be charged at current rates. (c) A payment of 50% of the balance is due upon booking, with the final payment received no later than 6 weeks before the event . (d) Deposits will be requested as security on equipment hired and will be used against any outstanding payments. Any balance due is refunded back to the original source of the funds on return of equipment in sound / clean condition. . (e) Any parking fines or other parking costs incurred due to inadequate provisions made by the organisers of the event for delivery and collections by Shell Belles Balloons will be re-charged to The Client. (f) Any equipment unavailable for inspection or collection, after a reasonable time, will be deemed to be lost and a charge will be made to The Client equal to the current replacement value of the equipment. The Client agrees to pay for all equipment loss and repair. Hire charges will continue until full payment is made. (g) Equipment must be returned by The Client to Shell Belles Balloons in the same condition that Shell Belles Balloons supplied it to The Client. (h) All cancellations must be confirmed in writing at least 14 days before the hire equipment is due to go out on hire. In the event of a cancellation, the following cancellation charges will apply; 14 days or more prior to delivery - no charges payable by Hirer (with the exception of the non-refundable deposit payment) Up to 10 days prior to delivery - 30% total cost payable by Hirer (plus non-refundable deposit) Up to 5 days prior to delivery - 50% total cost payable by Hirer (plus non-refundable deposit) Up to 72 hours prior to delivery - full cost payable by Hirer (plus non-refundable deposit). RESPONSIBILITIES OF THE CLIENT (a) Adequate delivery and collection access will be provided by The Client. Any loading, unloading, set up or break down assistance provided by Shell Belles Balloons is at The Clients risk. (b) The Client accepts full responsibility for the security and safe use of the equipment until collection or return to Shell Belles Balloons. (c) The Client shall return all crates and boxes supplied by Shell Belles Balloons. Failure to return these items will result in a charge for their full replacement value being made to The Client. (d) The Client agrees to insure all equipment on a full replacement basis against loss and theft. All insurance claim proceeds to be paid to Shell Belles Balloons on demand. RESPONSIBILITIES OF SHELL BELLES BALLOONS (a) Agreed hire rates will be maintained for the length of the contract. (b) Appropriate instruction on the safe use and operation of the equipment will be provided by Shell Belles Balloons. Shell Belles Balloons does not accept responsibility for any loss or injury caused by the use of company equipment. (c) If equipment cannot be supplied on the agreed date because of circumstances beyond its reasonable control, Shell Belles Balloons shall return all monies paid and not be liable to pay further compensation to The Client. (d) The liability of Shell Belles Balloons for any claims made by The Client will not exceed the contract charge and does not extend to any consequential or financial loss caused by late or non-delivery, unsuitability, breakdown or lawful repossession. (e) Balloons are, by nature, temporary items. Although Shell Belles Balloons uses only the finest quality balloons, some balloons will occasionally deflate sooner than expected and will also be adversely affected by wind, rain, rough handling, sunlight and air conditioning within venues. Shell Belles Balloons accept no responsibility for balloons which are affected by any of the above and other uncontrollable factors. HEALTH & SAFETY (a) Latex balloons pose no threat to humans, wildlife or the environment WHEN handled responsibly. Broken or uninflated balloons can cause harm to young children and pets and should be disposed of immediately. (b) Children under the age of seven (7) should be under constant adult supervision while playing with latex balloons. Balloons are a choking hazard and clients are responsible for not giving balloons to children three (3) years of age and younger. (c) Our latex balloons are 100% biodegradable, but should not be released. They should be disposed of in a rubbish receptacle. (d) Inhaling helium can cause dizziness, nausea, vomiting, loss of consciousness and even death. Under no circumstances inhale helium from a balloon or from a helium tank. Inhaling helium is dangerous and can result in asphyxiation.